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Raymond James extends AI rollout but CEO says personal relationships will ‘trump’ any tech or bot
Raymond James is expanding the rollout of its AI operations agent, Rai, to more advisors, but CEO Paul Shoukry emphasizes that personal relationships with clients will always be paramount over technology. While AI can improve efficiency and provide tailored insights, ultimately, the deep connections between advisors and clients are irreplaceable. The company reported strong Q2 financial results, with net revenue up 13% year-over-year.