To further protect your account, we have implemented a risk management mechanism to flag suspicious withdrawing activities. For such transactions, we may manually review them before sending.
If your transaction is marked with “KYC Required”, please first finish the advanced identity verification (KYC) for your account.
If you have already finished the identity verification, you do not need to do anything.
A manual review may take up to half an hour in general, afterwards your transaction will be sent.
If you encounter any issues during the withdrawal process, please contact us at support@gateio.jp .
