These Terms of Use are effective from October 30, 2025.
These Trading Rules (“Rules”) govern the requirements and conditions for Users to trade Virtual Assets on the website au.gate.com (“Platform”), which is operated by Gate Information Pty Ltd (ABN: 60 659 401 617) (“Gate AU”, “we”, “us”, “our” or “ours”). Gate AU is a company enrolled and registered with the Australian Transaction Reports and Analysis Centre (“AUSTRAC”) as a provider of digital currency exchange services, in accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (the “AML/CTF Act”).
Pursuant to the User Agreement, these Rules, as amended from time to time, apply to, and are binding on, all Users of Gate AU. As a part of the User Agreement, Users are required to:
1. read, understand, agree to and abide by (a) these Rules (as amended from time to time) to have access to and continued use of the Platform; (b) any rules and procedures issued by Gate AU under these Rules; (c) the provisions of any notice issued by Gate AU; (d) requirement, decision or direction of Gate AU made in accordance with these Rules, subject always to Gate AU’s Complaints Handling Policy.
2. read, acknowledge and agree to the Risk Disclosure Statement, before being allowed to trade on the Platform;
A User who does not agree to the Risk Disclosure Statement is not permitted to trade on the Platform.
These Rules form part of the User Agreement entered into by each User with Gate AU and in the event of any conflict between these Rules and the User Agreement, these Rules shall prevail. These Rules along with the User Agreement constitute a binding contract between Gate AU and each User. A User’s continued use of the Platform will be considered as an agreement to abide by these Rules and the Client Agreement.
Defined Terms
In these Rules, the following words and phrases have the meanings shown next to them, unless the context requires otherwise
| TERM | DEFINITION |
| ACCOUNT | Means an account held with Gate AU in the name of the User. |
| AML | Means Anti-Money Laundering which should be construed to include counter terrorist financing. |
| APPLICABLE LAWS AND REGULATIONS | Means provisions of laws, statutes, ordinances, rules, regulations, permits, certificates, judgments, decisions, decrees or orders of any Competent Authority applicable to Gate AU or the Users. |
| APPLICANT | Means a natural or a legal person who makes an application to open an Account with Gate AU. |
| USER | A natural or legal person who has satisfied the on-boarding requirements of Gate AU and has been authorised to undertake trading in Virtual Assets on the Platform. |
| USER AGREEMENT | The agreement entered into between Gate AU and a User for the provision of services as provided for under such agreement. |
| DIRECT - ACCESS MODEL | An access model where Users can directly trade on the Platform without the need of any intermediaries. |
| COMPETENT AUTHORITY | AUSTRAC and any other regulatory, judicial or law enforcement authority that has jurisdiction over the activities of Gate AU, the Platform, or the Users. |
| THIRD PARTY CUSTODIAN | Any third-party entity (other than a Gate AU affiliate) appointed by Gate AU for providing custody services in relation to Users' Virtual Assets. |
| DEFAULT EVENT | An event which has been described under Rule Content 14.A. |
| DOWNTIME | Any scheduled or unscheduled period during which the Platform is inaccessible or any material functionality of the Platform does not function as intended. |
| EXECUTE, EXECUTED, EXECUTEING AND EXECUTEION | Effecting a trade where Orders have been matched by debiting and crediting the relevant quantities of Virtual Assets that have been put on hold in accordance with Rule Content 15.N, in the relevant Users' Accounts. |
| FILL,FILLING,FILLED | The complete or partial matching of two Orders which results in a trade. |
| FINANCIAL CRIME |
Any kind of criminal conduct relating to money, financial services or markets, including any offence involving:
|
| FORCE MAJEURE | Event(s) which is reasonably beyond the control of Gate AU, including, but not limited to, acts of God, fire, acts of terrorism, natural disasters, infectious diseases, war, civil commotion, embargo, labour dispute, prevention from obtaining raw materials, power failure, acts of government, etc. |
| INSIDE INFORMATION | Inside Information refers to non-public, precise information that could reasonably impact the price of a Virtual Asset or the investment judgment of a reasonable individual or User in relation to that Virtual Asset. |
| INSIDER DEALING | Insider Dealing refers to the situation where any User or third party possesses Inside Information and uses that information by carrying out a transaction, for its own account or for the account of a third party, directly or indirectly, in relation to a Virtual Asset to which the Inside Information relates. Insider Dealing also includes the utilization of Inside Information to cancel or modify a transaction or order related to a Virtual Asset to which the Inside Information relates where transaction or order was placed before the relevant User possessed the Inside Information. |
| LIMIT ORDER | An Order to buy or sell a specified quantity of a Virtual Asset at a specified price or a better price. |
| MAKER ORDER |
An Order to buy or sell a Virtual Asset at a different price to all existing Orders, and which will remain open at that price on the Order Book until:
|
| MARKET ABUSE |
Market Abuse refers to the events which have been described under Rule Content 20. |
| MARKET MANIPULATION |
Market Manipulation means any conduct, whether by act or omission, that has or is likely to have the effect of creating or maintaining a false or misleading appearance of trading activity, market depth, or price for any Virtual Asset traded on the Platform. It includes, without limitation, fictitious or coordinated transactions (including wash trades or matched orders), spoofing, layering, pre-arranged trades, quote stuffing, the dissemination of false or misleading information, or any other manipulative or deceptive trading practice. For clarity, this definition is intended to capture conduct analogous to that prohibited under Sections 1041A to 1041D of the Corporations Act 2001 (Cth) and other Applicable Laws or Regulations relating to misleading or manipulative market behaviour, whether or not the relevant Virtual Asset constitutes a “financial product” under that Act. |
| MARKET ORDER |
An Order where a User places an Order to be Filled at the current market price of the relevant Virtual Asset. |
| OPEN ORDER |
An Order that has not yet been Filled. |
| ORDER |
An instruction from the User placed on the Platform to buy or sell a Virtual Asset. |
| ORDER BOOK |
The live electronic record of Open Orders for trading pairs. |
| PRE-OPEN SESSION |
The period of time specified by Gate AU before the start of a new trading session following a Trading Suspension or before the admission of a new Virtual Asset for trading. It is the Order accumulation period during which all Orders entered by Users are automatically recorded in the Order Book without being executed, and Orders can be cancelled. |
| RISK DISCLOSURE |
The risk disclosure document attached as the link of the User Agreement. |
| RULE |
Refers to a rule contained in these Rules. |
| SUSPENSION OF TRADING |
The period of time during which trading activity for a Virtual Asset on the Platform is suspended by Gate AU. |
| TAKER ORDER |
An Order to buy or sell a Virtual Asset that is posted to the Order Book at the same price as one or more existing Orders, which will result in an immediate Fill at that price, to the extent of the total quantity of those existing Orders. |
| VIRTUAL ASSET |
Defined under the AML/CTF Act, as amended by the Anti-Money Laundering and CounterTerrorism Financing Amendment (Virtual Assets) Act 2024 (Cth), and any subsequent amendments or replacement legislation. |
a. These Rules shall be applicable to all Users and to all transactions facilitated on the Platform.
b. These Rules and amendments thereto shall be effective from the date of the publication.
c. These Rules shall continue to apply to a User for a period of 12 months following the User’s termination, as provided for under Rule Content 12.
a. Gate AU is empowered under these Rules to supervise its market. Without limitation, Gate AU is entitled, pursuant to various provisions in the Rules, to:
b. any other powers which Gate AU may have under its constitutional documents, any other agreements which it has entered into with the Users; and
c. any powers which it may have under Applicable Laws and Regulations.
a. Gate AU adopts a Direct - Access Model, where all Users can directly trade with Gate AU without any intermediary (such as a broker-dealer), Gate AU will carry out due diligence of a new User before onboarding such User and will also monitor the User’s ongoing compliance with the Applicable Laws and Regulations.
b. In order to become a User of Gate AU, Applicants must:
c. Gate AU shall undertake CDD measures in accordance with Applicable Laws and Regulations to verify the identity of the User. As part of the onboarding procedure, Applicants must provide Gate AU with certain information and documentation associated with identity verification and the screening procedures that Gate AU employs a process known as Know Your Client (“KYC”). Based on Gate AU’s risk assessment, Gate AU reserves the right, at any time and its sole discretion, to demand any additional documents / information from a User. Gate AU shall, on an ongoing basis, review CDD records to ensure that it is up-to-date and that no identification documents provided have expired.
d. Gate AU may, in its absolute discretion, accept the Applicant as a User, if an Applicant complies with Rule Context 3.b and Rule Context 3.c, and satisfies the eligibility criteria in Rule Context 4. Each application is vetted by Gate AU’s AML/KYC Team.
e. Gate AU reserves the right, in its absolute discretion and without liability or an obligation to provide reason, to restrict, suspend or terminate the User’s access to, and the use of, the Platform in accordance with the terms of the User Agreement or these Rules (See Rule Content 14). Gate AU will endeavour to notify the User by email of such suspension or termination of access.
f. Gate AU will undertake ongoing monitoring of the Users’ transactions on the Platform and retains the right to demand any additional documents / information from a User in relation to any transaction on the Platform at its sole discretion.
a. User represents and warrants that they
b. An Applicant will only be granted access to the Platform if they meet all the criteria outlined in Rule Content 4.a, and only if Gate AU is satisfied that the qualification criteria under the Rules have been met. Applicants who are Politically Exposed Persons(“PEP") will require additional approvals to be onboarded as a User on the Platform.
c. These procedures and systems are implemented to ensure that only appropriate Users are granted access, thereby enhancing the safety and reliability of the Platform for all Users. By adhering to these eligibility requirements, Gate AU endeavours to provide its Users with a stable and secure environment for trading in virtual assets.
a. User’s conduct on the Platform is subject to these Rules, the User Agreement and any Applicable Laws and Regulations.
b. By agreeing to the User Agreement and opening an Account, the User agrees that they will at all times comply with their obligations under the User Agreement, these Rules and any Applicable Laws and Regulations.
c. Gate AU maintains a stance of cooperation with Competent Authorities globally. Gate AU reserves the right to seize, freeze, and terminate User’s accounts and funds which are flagged or investigated by a Competent Authority or perform any acts as instructed, requested, demanded or ordered by a Competent Authority.
d. Gate AU shall immediately report to the relevant Competent Authority, as pertinent, any User conduct which may comprise Market Abuse, Financial Crime, or a breach of Applicable Laws and Regulations, and share the required 7 details relating to the User including but not limited to the KYC information of the User and the User’s positions in the Order Book, in particular, details of any large positions held and changes to the position limits.
e. A User must comply or procure compliance with any request made by Gate AU with respect to information provided by the User to Gate AU, including providing any explanations or documents for verification.
f. Gate AU may, by written notice, require information from a User about any matter which it considers may relate to these Rules or to the integrity of the Platform, or which Gate AU may require for the purpose of compliance with Applicable Laws and Regulations.
g. A User must not knowingly, recklessly or carelessly provide Gate AU with any information (including information for the purpose of becoming a User) which is false, misleading or inaccurate.
h. Gate AU reserves the right to disclose any information or documents in its possession or which it has obtained from a User to any person (including a Competent Authority) for the purpose of complying with any legal obligation of Gate AU, other than an obligation imposed by contract, or for complying with Applicable Laws and Regulations.
a. Gate AU is empowered by these Rules to exercise supervision over Users and their activities. To ensure that the User complies with their obligations under the User Agreement, these Rules, and any Applicable Laws and Regulations or to maintain market integrity, Gate AU may exercise a wide range of powers including but not limited to surveillance, monitoring, review, examination, and investigation.
b. In exercise of these powers, Gate AU, at its absolute discretion may, request the User to produce any accounts, documents, books, contracts, or any other records.
c. Gate AU may, through its officers, employees or agents including auditors, investigate into the conduct and affairs of a User including, inter-alia:
d. Gate AU has no obligation to notify a User that an investigation is underway.
e. In furtherance to the investigation rights under Rule Content 6.c, Gate AU reserves the right to disclose information and documents provided by or relating to a User for the following purposes:
f. Following an investigation pursuant to Rule Content 6.c, if Gate AU determines, in its absolute discretion, that a breach of these Rules has occurred and was committed by a User, Gate AU may take a disciplinary action against such a User under these Rules, in particular Rule Content 12.
g. Gate AU shall record any investigations and disciplinary action taken against a User on a User’s compliance record.
h. Any breach of these Rules, the User Agreement, or any Applicable Laws and Regulations by Users shall lead to investigation proceedings which may include referrals to the Competent Authorities.
i. The User shall be bound by any decision, finding or penalty resulting from the above proceedings.
j. Users must provide all reasonable assistance requested by Gate AU and its delegates in relation to an investigation to Gate AU’s satisfaction. The Users must provide assistance within the timeframes specified by Gate AU.
a. A User must comply with the following continuing obligations, as they apply to them:
b. Users are responsible for all acts and omissions conducted on their Account, whether or not any such acts and omissions are authorised.
c. Each User shall act as principal in respect of all of its interactions with Gate AU and activities on the Platform.
d. In addition to the conditions provided for User’s conduct under Rule Content 13 (Prohibited Conduct), User also shall abstain from engaging in any other activity which, in Gate AU’s reasonable opinion, amounts to or may amount to Market Abuse, as provided under Rule Content 20. Without limiting the generality of the foregoing, the User shall not:
e. The User shall not:
f. Users are responsible for ensuring that they have:
a. A User must notify Gate AU as soon as practicable:
b. The aforementioned notifications must be made using the appropriate means as notified by Gate AU to the User from time to time, including through the user interface.
a. All communications, agreements, documents, notices and disclosures that Gate AU provides under these Rules and in connection to a User's Account, in the absence of any express agreement to the contrary, shall be deemed to be duly notified to the User if:
b. All communications between a User and Gate AU shall be in English. This includes every document or information provided or required to be provided by a User to Gate AU.
a. Gate AU shall only offer trading services for Virtual Assets where such services comply with Applicable Laws and Regulations.
b. The decision to admit a Virtual Asset for trading on the Platform is at the sole discretion of Gate AU. Gate AU shall publish a notice pertaining to the admission of a new Virtual Asset which shall comprise of details including, interalia, the effective date of such admission and the duration of the Pre-Open Session.
a. Gate AU shall delist a listed Virtual Asset or have Suspension of Trading for a listed Virtual Asset if:
b. The decision to delist, or impose a Suspension of Trading for, a listed Virtual Asset is at the sole discretion of Gate AU. Gate AU shall delist, or impose a Suspension of Trading for, listed Virtual Assets:
c. Where Gate AU decides to delist a listed Virtual Asset, it shall:
d. Where Gate AU decides to impose a Suspension of Trading for a listed Virtual Asset, it shall:
e. Gate AU will resume trading as reasonably practicable and when Gate AU deems it is appropriate in its sole discretion to do so. Gate AU shall not assume 14 any responsibility or liability or be held liable to the Users or any third parties for the costs, damages or consequences of any such actions.
f. Following a Suspension of Trading and before the resumption of trading, Gate AU will publish a notice that shall specify the duration of the Pre-Open Session. During such a Pre-Open Session:
g. Following the Pre-Open Session mentioned in Rule Content 11.f and on the resumption of trading thereafter, matching of Orders will occur in accordance with these Rules.
a. Gate AU may at its absolute discretion, and without liability, suspend or terminate access to, and the use of, the Platform to any User, for any reason, including but not limited to where:
b. In the event of suspension or termination of a User access to, and use of, the Platform:
c. Gate AU shall endeavour to notify the Users by email of a decision to suspend or terminate their access to, and use of, the Platform.
d. Gate AU may revoke a suspension if it is satisfied that the reason for suspension has been remedied. Where the violation has not been remedied, Gate AU may further extend the period of suspension.
f. The User who has been subject to suspension or termination shall remain subject to these Rules and the User Agreement in respect of acts and omissions while they were registered as a User and in respect of any investigation or disciplinary proceedings relating thereto. This includes the obligation to pay for outstanding fees or other sums due by the User to Gate AU or another User which are yet to be settled.
g. Gate AU shall terminate a User’s access to the Platform permanently and immediately upon the termination of the User Agreement.
a. Users are liable for their behaviour and activities on the Platform, and shall use the Platform’s services in a lawful, ethical and fair manner.
b. Users are strictly prohibited from participating in, aiding, abetting, allowing, financing, supporting, or otherwise endorsing any behaviour involving Market Abuse, fraud or any conduct contrary to Gate AU’s User Agreement, these Rules, AML procedures or Applicable Laws and Regulations including but not limited to:
c. Each User acknowledges and agrees that if any such techniques or activities are detected (or are reasonably suspected) through Gate AU’s market surveillance or by any other means then any User found or reasonably suspected by Gate AU to have participated, aided, abetted, allowed, financed, supported or otherwise endorsed any behaviour will be subject to disciplinary action in accordance with these Rules.
d. Each User agrees and acknowledges that User will not involve in any Unlawful Disclosure of Inside Information (“Unlawful Disclosure”) shall refer to the disclosure of Inside Information to any other User or third party except where such disclosure is made in the normal exercise of an employment, a profession or duties.
e. Each User acknowledges that User will not involve in any situation of recommending, counselling, procuring or otherwise facilitating or inducing another User or any third party to engage in Insider Dealing where the User possesses Inside Information and on the basis of that Inside Information, recommends or induces another User or any third party to:
f. The User shall not engage in any trading, practice, or conduct on the Platform that:
g. Users agree and acknowledge that Users shall not:
h. Failure of complying with the Rule Content 13 will result in actions in accordance with these Rules including but not limited to disciplinary actions stated in Rule Content 2.a and Rule Content 14 and any measures deemed appropriate by Gate AU.
a. Gate AU defines a Default Event as any one of the following:
b. Gate AU may, at its absolute discretion, declare the relevant User as a Defaulter on the occurrence of a Default Event. Declaration of a User as a Defaulter shall be made by email to the Defaulter.
c. Upon declaring a User as a Defaulter, Gate AU may initiate, taking into account the severity of the Default Event, inter-alia, any of the following disciplinary actions:
d. Gate AU reserves the right to report any Default Event and any disciplinary action taken by Gate AU in respect of any such Default Event to the relevant Competent Authorities. Gate AU will not, and has no obligation to, notify a User before reporting any Default Event to any of the Competent Authorities.
Trading hours
a. Barring any Downtime (See Rule Content 15.b - 15.d) or Suspension of Trading (See Rule Content 12),the Platform is intended to be open 24 hours a day, 7 days a week, each day of the year.
Downtime and maintenance
b. From time to time, Gate AU may halt trading on the Platform or restrict Users’ access to the Platform or their Accounts to conduct maintenance, upgrades or in case of any emergency situations or unforeseen technical issues.
c. Scheduled Downtime will be communicated in advance to the Users via email or notice on Gate AU’s website.
d. In the event of any unscheduled Downtime caused due to emergency situations (See Rule Content 22.c) or technical issues (See Rule Content 22.d), Gate AU shall identify and notify each User affected by such situations of the nature and effects of such situations.
e. In addition to the actions that Gate AU may undertake as provided in these Rules and/or in the User Agreement, Users acknowledge and agree that Gate AU reserves the right (without any liability resulting of Gate AU or any Gate AU’s affiliates involved in the provision of the Gate AU services) to disable, update, cancel, restrict or otherwise modify any content, components or features of the Platform.
Types of Orders and Conditions on Trading
f. A User may place the following types of Orders on the Platform:
g. Gate AU does not warrant that a Market Order will Fill at the specified price. A Market Order may Fill at a number of different prices, based on the quantity of the relevant Virtual Asset of the Order and the quantities of the existing Orders on the Order Book at the time.
h. A valid Market Order will be immediately posted to the Order Book.
i. A Limit Order shall be Filled at the specified price or a better price.
j. A Limit Order may result in a Taker Order or Maker Order, or even be partially both.
k. A Limit Order that is not executed immediately will remain in the Order Book until it is Filled by a Taker Order or cancelled by the User or Gate AU (See Rule Content 15.r - 15.s).
l. A Conditional Order may not be Filled if the conditions stipulated by the User is not triggered.
Placing of Orders
m. Users can place Orders by accessing the Platform either through Gate AU’s website or mobile application.
n. Users must have an available balance of the relevant Virtual Asset in their Account which is sufficient to cover the total value of the Order plus any applicable fees (i.e., all Orders are pre-funded). When a User places an Order, the quantity of the relevant Virtual Asset (including any applicable fees), relating to the Order is placed on hold in the Account until the Order Fills, expires, or is cancelled. Unfilled portions of User Orders will remain on hold until it Fills, expires, or is cancelled.
o. Gate AU records each User’s balance of Virtual Assets. In the event that a User has an insufficient balance of the relevant Virtual Asset in their Account for an Order, the Order shall be automatically rejected, and shall not be entered into the Order Book.
p. Users will receive an email confirmation every time they have placed an Order and when that Order is partially or completely Filled.
q. A binding contract between Users is created when an Order is Filled and the User must bear the consequences of any errors made in the placing of an Order. 20 The User is responsible for all obligations and liabilities arising from the entry, cancelation and execution of all Orders placed by the User.
Cancellation of Orders
r. Users may cancel an Order only before it is executed (including, in case of partial execution, in relation to any part that remains to be executed).
s. Gate AU reserves the right to cancel Orders where in the opinion of Gate AU, the Order is not in the best interests of a fair and orderly market, is required as a disciplinary action for Defaulters, or if the Order appears to be:
t. Users will receive an email notice every time an Order is cancelled
Trade reversals
u. Gate AU reserves the right, in its sole discretion, to review and (where practicable) reverse any Order that has been executed where:
v. Where a trade has been reversed, Gate AU shall provide the pertinent parties to the trade a notice which shall consist of the reasons for such reversal.
w. A User, who believes that a trade has been entered in error may, within 30 minutes after execution, initiate reversal of such trade by sending a written request to customer support team, specifying the details of the trade and reasons for why the trade has been entered in error. Gate AU may review such 21 request, however, Gate AU may in its sole discretion, decline (without an obligation to provide a reason) to review the request that does not satisfy Gate AU’s requirements.
Order matching
x. Gate AU shall match Orders on "Price-Time Priority" (“PTP”) basis.
y. PTP means that each time a Taker Order is placed:
z. The process mentioned under Rule Content 15.y is repeated until the Taker Order is completely Filled, cancelled or becomes a Maker Order.
aa. A Fill occurs when a Maker Order is matched with a Taker Order, thereby resulting in a trade.
Record keeping
bb. Gate AU shall record the following details in relation to every Order:
cc. Gate AU shall record the following details in relation to every Order that is executed:
dd. The records mentioned under Rule Content 15.ab - 15.ac are maintained for a minimum period of 7 years.
a. All partially or fully Filled Orders are settled in real-time by debiting and crediting the relevant quantities of Virtual Assets, that have been put on hold in accordance with Rule Content 15.n, in the relevant Users’ Accounts. Settlement is final once the Accounts have been debited and credited.
b. Trades that are settled are reflected in the User’s transaction history.
c. The abovementioned process occurs off-chain.
d. The settlement of a trade is effected on a bilateral basis between the relevant Users and each User shall place Orders as principal and be the counterparty of the other in respect of the relevant trade.
a. Pre-trade transparency
Gate AU shall make available, on a continuous basis while the Platform is in operation, details of current bid and offer prices and an indication of trading interest at those prices.
b. Post-trade transparency
Gate AU shall make available, as close to real-time as technically possible on a non-discretionary basis, details of the price, volume and time of each trade executed on the Platform.
a. A User must pay to Gate AU all applicable charges or other sums set out in the relevant fee schedule from time to time published on the Platform. Gate AU shall provide reasonable advance notice to Users of any changes to any such fee, or the imposition of any new fee or charges.
b. Every trade will be subject to a fee. Gate AU will charge Users a maker fee for each Maker Order and a taker fee for each Taker Order that is posted to the Order Book.
c. Gate AU will display the applicable fee to Users on the user interface prior to each transaction, and this transaction fee is stated in each confirmation that is issued to Users.
a. Gate AU shall implement pre-trade risk controls for all Orders, both on receipt and prior to execution, to:
b. In an effort to protect the market integrity, mitigate the overall market risk and guard against trading errors and disruptive Orders such as “fat finger” mistakes and other sources of extreme market volatility in trading, Gate AU has implemented a trading control functionality that validates a Limit Order’s price against the most recent snapshot of the resting best bid/ask for a given Virtual Asset within the Order Book. Limit Orders that fall outside a prescribed pretrade risk limit, as determined by Gate AU for each trading pair, will trigger a warning message.
a. The User shall not engage in any type of Market Abuse, Financial Crime, Market Manipulation or other offences, crimes or unlawful activities including but not limited to Insider Dealing, money laundering, Unlawful Disclosures, misuse of any information including Inside Information, manipulating transactions, manipulating devices, misleading behaviour, spoofing, layering, or wash trading and distortion of prices.
b. Orders placed on the Platform, and trades executed on the Platform must be made in good faith for the purpose of entering into bona fide transactions.
c. The User must comply with relevant Financial Crime and AML legislation in force in the Australia, and in any other jurisdiction to the extent that such legislation applies to the User. The User must comply with any request for information made by Gate AU.
d. Gate AU is committed to ensuring that its markets trade fairly and orderly, and will take all necessary steps to identify, monitor, deter, and prevent any conduct which may amount to Market Abuse and Financial Crime through Gate AU’s facilities. Gate AU uses proprietary and third-party software applications for market surveillance to monitor for Market Abuse, Financial Crime, and other suspicious activities on a real-time basis and reserves the right to cancel any trades or Orders that it reasonably deems suspicious.
e. Where Gate AU suspects Market Abuse or Financial Crimes on part of any User, it shall immediately report such suspicions to the Competent Authorities.
a. In the event of a violation of any of these Rules, the User shall be subject to penalties as determined by Gate AU.
b. The penalties for the violation of these Rules may include but are not limited to, suspension or termination of the User's Account, or any other action deemed appropriate by Gate AU.
c. The User acknowledges and agrees that Gate AU may, at its sole discretion, modify the penalties for the violation of these Rules from time to time
d. The User shall be notified of any changes to the penalties for the violations of these Rules, as and when they occur.
a. Control measures
In order to preserve market integrity, maintain fair and orderly trading, and to secure compliance with these Rules, Gate AU may take any action, including market control measures, such as:
b. Exceptional situations
Gate AU may implement the control measures mentioned under Rule Content 22.a, in situations that are deemed by Gate AU to be exceptional, including:
c. Emergency situations
Gate AU may implement the control measures mentioned under Rule Content 19, in emergency situations such as:
d. Technical issues
Gate AU may implement the control measures mentioned under Rule Content 19, if any unforeseen technical issues prevent or restrict Users’ ability to place or cancel Orders, or prevent or restrict access to the Platform or affect the operation of the Order Book or the Platform. This includes malicious attacks, whether directly on the Platform or on any third party, providing services in relation to the Platform.
a. Title and control
b. Virtual Assets
Any person may lodge a complaint with Gate AU in accordance with Gate AU’s Complaints Handling Policy, in relation to any aspect of Gate AU’s operation of the Platform. Gate AU will address such complaint in accordance with the Complaints Handling Policy or procedures, which are published on the Platform.